Publié le 02/10/2010 à 0000, mis à jour le 05/10/2010 à 1145 " On a beau avoir la meilleure stratégie d'entreprise, cela ne suffit pas, il faut avoir aussi le savoir-faire nécessaire pour entraîner les gens sur le chemin qu'on a choisi ", explique Eric Saine, directeur du développement des affaires de l'Institut des cadres de McGill. Une bonne partie de l'image d'une entreprise à l'extérieur se construit à partir du niveau d'attachement de ses employés et de la façon dont ils parlent de leur organisation. La capacité de les mobiliser devient essentielle en période de crise, lors d'une d'acquisition, pour implanter un projet ou encore motiver un employé à accomplir une tâche qui lui semble moins stimulante. " On a trop tendance à mettre la responsabilité de la mobilisation sur les épaules du service des ressources humaines alors chaque supérieur immédiat doit y veiller. Il ne faut pas oublier qu'on choisit une organisation, mais qu'on quitte un patron... ", souligne Catherine Privé, présidente d'Alia Conseil. Des actions simples et concrètes Les formations en mobilisation aident les gestionnaires à communiquer clairement et simplement la stratégie de l'entreprise aux employés. Elles leur permettent également de comprendre qu'on ne peut pas mobiliser des équipes qui manquent de motivation. " On perçoit plus facilement les indicateurs négatifs qui tirent le signal d'alarme sur le manque de motivation dans l'organisation, comme l'augmentation du nombre d'erreurs ou de congés de maladie. Les gens qui s'absentent souvent manifestent ainsi leur désengagement ", soutient Mme Privé. Après la formation, les gestionnaires se disciplinent à mettre en oeuvre des actions simples qui distinguent l'équipe mobilisée et d'employés qui passent leurs journées en attendant que l'horloge indique l'heure du départ. Ces gestes clés peuvent prendre la forme de réunions d'équipe, d'appréciation du rendement ou de sessions de codéveloppement avec d'autres gestionnaires de l'entreprise pour partager des expériences, énumère la présidente d'Alia Conseil. La mobilisation de la main-d'oeuvre n'est pas seulement la résultante de la reconnaissance financière. L'une des stratégies gagnantes à mettre en place est d'aider les gens à se développer professionnellement. Ainsi, les employés seront davantage stimulés, ce qui influera sur la satisfaction des clients et la rentabilité des affaires.

Summary Personality How he behaves Motivations What he wants to do Reasoning What he is capable of doing Behavioral style Highly motivating aspect that will make him feel fulfilled. Influence Definition Build relationships / Take the lead / Unite and mobilize Behaviors in the "influence" category are linked to providing direction. They include developing a professional network, managing teams, making decisions and being motivated to get ideas across. These behaviors provide insight on a person's natural ability to mobilize others and the way they establish relationships. Cooperate Definition Communicate with diplomacy / Provide support / Work collaboratively Behaviors in the "Cooperate" category are linked to facilitating collective work. They include mediating interactions between people, solving conflict, making use of the team's resources, and providing support for others. These behaviors provide insight on a person's natural ability to evolve within a group. Communicate with diplomacy Think Definition Anticipate challenges / Develop a vision / Innovate Behaviors in the "think" category are linked to conceiving projects. They include designing strategies, identifying project risks, evaluating tasks and activities, and contributing new ideas. These behaviors provide insight on a person's natural ability to process abstract rather than practical concepts. Act Definition Take initiative / Plan and organize / Inspect and Improve Behaviors in the "act" category are linked to obtaining results. They include launching projects, implementing action plans, monitoring outcomes, or controlling production quality. These behaviors provide insight on a person's natural ability to understand practical rather than abstract concepts. Feel Definition Spread enthusiasm / React swiftly / Handle stress Behaviors in the "feel" category are linked to controlling one's emotions. They include managing stress, investing one's energy, and radiating a positive vibe. These behaviors provide insight on a person's natural ability to express and channel their emotions in different contexts. Development potential Highly developed Higher than 80% of people Well developed Higher than 60% of people Moderately developed Higher than 40% of people Slightly developed Lower than 60% of people Undeveloped Lower than 80% of people Personal style Doer It is often thought that creativity and structure stand in the way of each other; Zakaria El Abkari is the perfect counter-example. His curiosity is piqued by novelty and he favors stimulating, fast-paced work, but this does not stop him from producing high-quality work. He is careful not to become complacent, and focuses on seeing his projects through to completion. He goes about his work independently, focusing more on his mission than on the relational aspects of his work. Main strengths Relationship management He entertains few relationships and holds back. He speaks with spontaneity and says what he thinks. He makes decisions with complete independence, advancing his work on his own. Work management He is very proactive and finds it easy to come up with new ideas. He is meticulous, checks his work and makes few mistakes. He has a practical approach, geared towards action. Emotional management He radiates enthusiasm and sees the bright side of things. He ensures his decisions are reliable by assessing the outcomes. He is self-possessed and keeps his cool when dealing with external events. Talents observant straightforward confident critical independent practical creative conservative analytical tenacious enthusiastic reassuring Areas of improvement He would benefit from being more proactive in his relationships, initiating conversations with those around him. He could pay more attention to the way he speaks and be more mindful of the way his message is perceived. He could better rally others to his cause if he involved others more in his decisions beforehand. What motivates him the most... What motivates him the least... Being recognized by others Working as part of a team How he manages his energy Zakaria El Abkari channels most of his energy towards taking action. His main drivers push him to act and take risks. He needs to be stimulated to maintain his interest in his activity or role. For him, stability is synonymous with boredom and weariness. It is better to give him new challenges often. The activities he prefers ANALYZE Think Analysis is a key source of personal satisfaction for Zakaria El Abkari. He enjoys being able to approach situations in an objective and rational manner. He is particularly invested in ensuring important decisions be made in this way, rather than based on intuition or to satisfy others' expectations. EVALUATE Think Evaluating is an activity that highly suits Zakaria El Abkari in the sense that it requires an impartial approach and taking a strong stand on subjects. He enjoys challenging others' points of view and contributing his perspective. He likes being able to demonstrate independence in his judgement. ORGANIZE Act Zakaria El Abkari is interested in the process of organizing work. He enjoys setting rules and defining standards for completing projects. He could find it frustrating to begin working on project tasks without having previously defined a clear roadmap. The work environment he prefers studious strict professional process demanding method concentration hierarchy serious His management style DIRECTIVE Do what I tell you VISIONARY Come with me What this means Zakaria El Abkari is a manager who takes the lead and provides clear direction. He lets others know exactly what is expected of them, avoiding any ambiguity. In his view, a leader should clearly communicate their vision and set the example for the team. He values principles and reliability. The management style he seeks VISIONARY Come with me COACH Try this His ideal manager Zakaria El Abkari expects a manager to be inspiring and to focus on his development at a personal level. He needs to be managed by someone who sets clear roadmaps for him and acts as a mentor in whom he can trust. He is motivated by a leader who rallies the team towards a common goal, while also taking individuality into account. The culture in which they blossom Flexibility Control Relationships Results Collaboration Innovation Organization Competition The ideal culture for him Zakaria El Abkari thrives in cultures geared towards results. He needs a work environment that centers on attaining objectives, and values individual accomplishments. He welcomes a framework of clear rules and discipline, but also appreciates innovative approaches that improve existing methodologies. He finds competitive cultures stimulating because he knows exactly what is expected of him and the criteria for success are clear. He considers it important that everyone be driven by the attainment of objectives. Without this, he will be less motivated to put in the effort or be personally invested. His way of thinking Preferred tasks Intermediate Capacity to work autonomously. Tendency to dedicate time to ensuring decisions are right. Ability to easily assimilate new concepts through analysis. How he learns new skills and concepts Zakaria El Abkari has a considerable aptitude for assimilating new knowledge. He can learn from advice and from information he gathers on his own. Although he can find it helpful, he does not necessarily have to put new skills into practice in order to master them. Zakaria El Abkari's spontaneous nature leads him to learn by testing out concepts and techniques himself. He finds that the best way to acquire new knowledge is to first try, develop his understanding through failure, and then try again. He can sometimes lack patience. To assimilate new ideas or new knowledge, he first needs to experiment by himself.

mobiliser des gens pour une nouvelle action